Zenith Bank launches artificial intelligence chatbot, ZIVA

To further ease transactions, Zenith Bank Plc has introduced an Artificial Intelligence (AI) powered Chatbot on WhatsApp named ZIVA (Zenith Intelligent Virtual Assistant), which enables customers to perform financial transactions and enjoy real-time customer service from their mobile phones. According to a statement from the bank, with this solution, customers would be able to enrol […]

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CBN refunds Nigerians N82b for failed bank transactions

Reprieve may have come the way of commercial bank customers, as the Central Bank of Nigeria (CBN) has facilitated their repayment of N82.2 billion for failed transactions.The apex bank said the recovery was based on verified complaints as of June this year. CBN Governor, Godwin Emefiele, who made the disclosure yesterday in Calabar at the […]

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CBN debunks alleged plan to convert dollar account holdings to naira 

‘We will ensure full compliance with new rules’ The Central Bank of Nigeria (CBN) has assured the public that it will monitor the deposit money banks (DMBs) to ensure they comply with set rules and meet the legitimate foreign exchange needs of Nigerians. This came as the apex bank dismissed reports of the planned conversion […]

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GTB appoints Olusanya first female managing director

The newly established Guaranty Trust Holding Company Plc has appointed Mrs Miriam Olusanya as the managing director of Guaranty Trust Bank Limited. It also announced its new board of directors as well as changes to the board of its banking subsidiary, Guaranty Trust Bank Limited on Wednesday. The statement said, “The banking subsidiary, Guaranty Trust […]

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CBN debunks planned seizure of Unity Bank

The Central Bank of Nigeria has denied planning to nationalise Unity Bank Plc as alleged by an online news medium. Reacting to the report, the acting Director, Corporate Communications Department, CBN, Osita Nwanisobi, described it as fake news. “The report is fake news,” he said. He added that the public should disregard such news. The […]

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Banks begin N6.98 USSD charge, customers kick

Some banks have notified their customers that they would start charging them N6.98 for every USSD transactions. However, experts have said that excessive charges by banks could pose a threat to financial inclusion. According to them, it will increase cash transactions because many bank customers would avoid using the USSD for transactions and could also […]

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Awosika breaks silence after sack as First Bank chair

Sacked former chairman of First Bank Nigeria Limited, Mrs. Ibukun Awosika, has insisted the decision to sack reinstated Managing Director of the bank, Adesola Adeduntan, was taken in the best interest of the institution. She said she maintained consistency in her contributions to development of the bank in over five years as chairman. Awosika explained […]

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New loan benchmark may trigger asset bubble in banks

NPL 20% above the maximum threshold, may affect dividend payout Experts blame weak economy, harsh business environment Economists urge banks to observe due diligence in approval, strengthen risk framework CBN Governor Godwin Emefiele There are mounting concerns over the increase in banks’ toxic assets and the potential bubble from Loan to Deposit Ratio (LDR) as […]

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